To return your product, email Orders@younger.com. Include order number as well as reason for return. In the case of damages or incorrect items received, we require a photo or photos depicting the issue. We regret that, unless a shipping error was made by YOUNGER.COM, we are unable to refund your original shipping costs, if applicable. 

Examples of shipping errors include shipment of incorrect product or the product was unusable due to damage incurred during shipping. A member of our customer service team will provide you return instructions within 1-2 business days of your request. Please note that you are responsible for shipping costs and the safe return of merchandise.

Package your return item (bottle, jar, etc) in the product's box (if applicable) and original packaging (if available).  Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit. Returns of product boxes without product inside will not be accepted.

RETURN ADDRESS 

5171 Edison Ave

Chino, CA 91710

Unit C

TIME TO RETURN

If you process your return within 30 days from the date of purchase and we receive your item, we will refund your original form of payment minus original shipping costs. However, if more than 30 days have passed since your original purchase date, we can offer an exchange for up to 60 days from date of purchase. We will then issue the exchange after the returned goods are received and processed. We do not cover the cost of shipping back the product unless the exchange is due to a qualifying damage or warehouse error.

You will receive an email confirmation once your return has been processed. Once your return is approved for a refund and your item is received, then your refund will be processed within 3 business days. A credit will automatically be applied to your credit card or original method of payment. Please note that your financial institution may take longer to reflect the transaction. 

If you are expecting a refund and haven’t received it after one full billing cycle on your credit card statement, we suggest you contact your credit card company first, as it may take some time before your refund is officially posted or it may be in process.